Privacy Notice

Privacy Notice

At Wamdor, we fully respect and protect the personal privacy rights of every customer who visits our website and places orders. This privacy notice clearly explains how we collect, use, store and protect your personal information when you browse our official website and complete online shopping. All operations strictly comply with international cross-border e-commerce privacy protection standards, ensuring your personal data is safe and reliable at all times.

1. Information We Collect

We only collect necessary information related to shopping and order delivery. The collected information mainly includes your name, valid contact email, accurate shipping address, contact phone number, order purchase records, payment verification information and basic device browsing data. We will never actively collect any sensitive private information irrelevant to the transaction.

2. How We Use Your Information

All collected personal data is only used for normal order processing and daily after-sales work. We will use your information to confirm order details, arrange cross-border logistics delivery, update real-time logistics tracking information, reply to your customer service consultation, handle return and refund applications, and send necessary order notification messages. We will never use your personal information for illegal marketing spam or unauthorized commercial sharing.

3. Information Protection & Security Measures

We adopt professional data encryption technology and secure server storage system to protect your personal information and payment data in real time. Our internal team has strict data management access rules, and only designated customer service and operation staff can obtain necessary order information. We will never sell, rent or transfer your personal private information to any third-party irrelevant commercial institutions without your explicit authorization.

4. Third-Party Service Cooperation

In the process of cross-border transportation and payment processing, we will cooperate with formal and compliant logistics companies and payment platforms. These third-party service providers only obtain the minimal information required for independent delivery and payment verification, and they also need to strictly abide by global privacy protection regulations. We will take full responsibility for the information security management of all cooperative channels.

5. Cookies & Website Browsing Data

Our website will use standard Cookies to optimize your browsing experience, remember your basic preference settings, count normal website traffic data, and improve overall page operation efficiency. All browsing data will be automatically encrypted and regularly cleared. You can freely turn off the Cookies function in your browser settings at any time according to your personal needs.

6. Your Personal Rights

You have the right to check, modify, update and apply to delete your personal order data and account information at any time. If you have any questions about our privacy protection rules, or need to apply for data management services, you can contact our official customer service team through the dedicated after-sales email.

7. Contact Us for Privacy Inquiries

If you have any doubts, suggestions or complaints about this privacy notice and data protection issues, please feel free to contact our professional support team anytime: service@wamdor.com
We will reply to your privacy-related inquiries within 24 working hours.